Privacy Policy

This Privacy Policy ("Policy") outlines how Soundheart Music ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website, products, and services (collectively, the "Services"). By accessing or using our Services, you agree to the terms of this Policy.

1. Information We Collect

1.1 Information You Provide:

When you use our Services, you may provide us with certain information, including but not limited to your name, email address, contact lists, and payment information.

1.2 Automatically Collected Information:

We may automatically collect certain information about your device and usage of our Services, including your IP address, browser type, operating system, and interactions with our website.

2. How We Use Your Information

We may use the information we collect for the following purposes:

3. Information Sharing

We may share your information in the following circumstances:

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5. Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

You may choose not to provide certain information, but this may limit your ability to access or use certain features of our Services. You can also opt-out of receiving promotional communications from us by following the instructions in those communications.

7. Children's Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information.

8. Updates to This Policy

We may update this Policy from time to time by posting the revised version on our website. The updated Policy will be effective as of the date of posting.

9. Google API Services User Data Policy

Robotic Booking Agent / Soundheart Music’s use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

10. Use of AI Models

Our application utilizes AI technology, specifically ChatGPT, to enhance personalization to our users by extracting first names from email addresses our software gathered for our users where applicable. This process identifies first names only when discernible from the email format (e.g., "mike@soundheartmusic.com" would yield "Mike" as a first name, while generic addresses like "info@soundheartmusic.com" remain unprocessed). Please note: this has nothing to do with OUR users. Google Workspace APIs are not used to develop, improve, or train generalized AI and/or ML models.

11. Contact Us

If you have any questions or concerns about this Policy, please contact us at info@soundheartmusic.com.